Already Have an Account?
Enter your information.
By creating your account, you agree to Clean Run's Privacy Policy and Terms of Use.
Product Reviews
Tore after two uses
By
Aimee M
from Illinois on Jul 30, 2024
Ordered the advanced for my not-a-big-tugger dog. After two short sessions of playing tug with it, he ripped a giant hole in it. Not worth it.
Clean Run customer service contacted me about this and they did provide me a refund, which was very appreciated. The product description literally says "If your dog already shows an inclination to tug, you should start with the Advanced Tug It!" but based off their customer service email and the comment below on this review, if your dog shows an inclination to tug, you should NOT get this toy. The product description should be updated to match this advice.
Comment from Clean Run
Thank you for your review. This toy is designed to teach food-motivated dogs to grip, hold onto, and tug with toys. If your dog is already gripping and tugging, but you want to increase their tug drive, the Tug Its are not the right toy. We suggest looking at our other food/tug toys that are stronger like the Power Paws Tug N Treat or the TugAway Sheepskin Reward Pouches. We have added another note to the product description.
